- Smartphone Programming: Control your pet's mealtime from anywhere using your smartphone; Program up to 15 meals to feed on your pet's schedule.
- Record A Custom Message: Keep your pet excited about meal times! Press and hold the record button to begin recording a voice message to be played as each feeding dispenses.
- Low Food Sensor: The feeder automatically notifies you when food levels are low; you’ll also receive an alert if the hopper becomes empty;
- Battery Backup: The WOpet feeder is wall-powered and/or battery-powered. In case of a power outage, the feeder will continue to function on 3 D-size batteries to assure your pet gets fed (batteries not included).
✨Monitor your pet's nutritional intake every day
Feeding your pet has never been so easy and all you need is your mobile phone. WOpet Patrol Smart feeder is designed to connect your Wi-Fi and manage all the functions of this feeder from your smartphone. Using the Pet Zero App, you can program up to 15 meal plans per day.
Anytime you choose within 24 hours, meals can be individually customized from 1-50 portions, the minimum portion is 5g(approx.1/16 cup) and the maximum portion is 250g. You can feed your pet from 5g up to 250g at a time.
Fixed Meal Time from Now on
Take care of your pet anywhere using your smartphone
Program up to 15 meals on schedule with 1-50 portions per meal.
Low Food Sensor
You’ll also receive an alert if the hopper becomes empty.
Custom Message Recording
Your pet will not feel lonely when the food portion is dispensed
No More Worry
Don't worry if you can't make it home for dinner. Even give a small snack from your smartphone if you think your pet is hungry!
Save Time, Stay Close
💟Breakfast timeeeeee I love eating breakfast when mommy’s off.😍😘❤️ 📸: @iamtiny.thechipoo
Customer questions & answersAsk a Question
Can a cat paw reach up and manipulate the feeder wheel to dispense food during non feeding times?
No. My cat tried, but the food stays out until the feeder dispenses it.
-By Kitty on June 26, 2018
How many days in a row can you program?
Once I programmed it it is continuous. We have had it for a couple of weeks now and programmed it the first day.
-By Steve Yozviak on August 16, 2020
Can I buy a 3 way splitter for this feeder? or can I 3D print one at home?
The tray for this feeder is detachable. It is a one-way splitter and we don't have 3-way splitter.
-By WOpet Team on January 3, 2022
We have 2 dogs so can 2 units be out side by side so that each dog has a dedicated feeder? Does each unit have a unique ID to use on the app?
The feeder is only for indoor use. One app can add several feeders for use, and yes, each feeder has a unique ID which is shown on the app.
-By WOpet Team on December 27, 2021
can you use it for water? My son's boxer is very old and drinks non stop. We are looking for a timed slow water feeder.
The feeder is only for dry food use instead of wet food and water.
-By WOpet Team on December 17, 2021
5gm portion is equal to what is cups?
If one cup equals 40 grams, one portion would be 1/8 cup.
Please note that the volume of one cup is different in different areas, and please measure the portions with your food cup and food size.
-By WOpet Team on December 6, 2021
How long will the food dispenser last if I am only using batteries?
Normally the batteries can last for half a year. Please note that the feeder needs to be plugged in to use the app function.
- By WOpet Team on December 2, 2021
My internet goes out and then comes back on pretty often. When the feeder is disconnected from wi-fi, it shows the solid red light. How can I reconnect it to wi-fi when this happens?
If reloading the app doesn't reconnect it, try to reset the feeder and follow the steps to reconnect it.
If still not working, contact us via email@example.com and we will help you.
-By WOpet Team on November 30, 2021
Does this pet feeder also work without wi-fi? I'm worried about my furbaby going hungry if the internet goes out.
This feeder supports wifi functions when plugged in, and can be controlled through the app. Once programmed, with batteries installed, it will still dispense food according to the programs when there is a power outage or network failure.
For more information about feeders differences, check the page: feeders differences.
-By WOpet Team on November 24, 2021
Our unit is about a month old. The feeder does not work unless there are batteries in it. So we put batteries in and now something is draining the batteries. I have to replace them weekly. Very costly. Something is not right. Its not working without batteries and draining the batteries when I put them in. Can you help?
Please check if the power cable and the outlet are working properly. The feeder needs to be plugged in to use the app function and it's not recommended to use the batteries alone for a long time.
Contact us via firstname.lastname@example.org if it's still not working.
-By WOpet Team on November 12, 2021
Can you set up a port routing so the phone app will work while you're away to monitor that the feeder is still working? We're going on a 7-day trip and have purchased a large water device and this programmable feeder. Would like to ensure that it's working other than having our neighbor stop over. Was hoping she'd just have to check mid-week. Thanks.
For the feeder, you can check on the feeding records to see if the feeding is working.
If feeding is fail, you will receive a message about it.
-By WOpet Team on November 9, 2021
I have a Nighthawk Tri-band Mesh WiFi 6 system at home (Simultaneous Tri-band : WiFi 6 AX3600 (1800 + 1200 + 600Mbps), Explicit Beamforming : 2.4GHz & 5GHz bands). Would I have any problem to connect WOpet Patrol Automatic Cat & Dog Feeder WiFi 15-Meal to my wifi mesh at home?
The feeder only supports 2.4 GHz wifi, and as in your case, normally it works.
If not, please try to separate the 2.4 GHz and 5 GHz networks.
-By WOpet Team on November 9, 2021
We got tiny ants in the feeder. We’ve cleaned it out best we could pet instruction. What is the best way to disassemble to ensure all of these tiny ants are gone before we will refill? Or any other tips/suggestions for this scenario?
To disassemble the feeder, please have a look at this video: https://www.youtube.com/watch?v=Q-BV3jcY6Ig.
We would recommend using the feeder indoors instead of outdoor.
-By WOpet Team on October 9, 2021
My dog destroy the food tray..! Can I find other? Please I try other tray but my dog moved all the time and food ends in the floor
Contact us via email@example.com and we will help you.
-By WOpet Team on October 7, 2021
Is the food storage bin removable for washing?
The food storage can be taken out for cleaning. It should not be filled with water, and please wipe it with a wrung-out wet cloth.
-By WOpet Team on August 16, 2021
Hello I’m using WOpet Patrol Automatic Cat & Dog Feeder WiFi 15-Meal, 6L , I’m using it on the electricity, my question is how i can use it with battery and still be connected to the wi gi?
As for this feeder, the wifi/app function can be used only when the feeder is using electricity. And the battery is just designed in case of power outages.
-By WOpet Team on August 13, 2021
Hi! Is the clock synced through NTP? How often does it sync to the internet? Thanks!
Yes, the clock is synced through NTP every 4 hours.
-By WOpet Team on August 11, 2021
Can I take out the tray it comes with and put my own metal bowl underneath ? Will it work if bottom tray is not connected?
The tray is detachable. Technically, it will work as long as the food can be dispensed to your metal bowl.
But your pet might easily move the bowl if it's not connected.
-By WOpet Team on August 10, 2021
How much is the equivalent to 1 portion of cat food for pet feeder
One portion of this feeder is 5 grams.
Please note that there may be a slight difference with different-sized food.
-By WOpet Team on July 12, 2021
¿Can I sync the feeder to the Google assistant or Alexa?
The feeder doesn't support Google Assistant or Alexa.
-By WOpet Team on July 7, 2021
Why doesn't the red light appear in setup of my new device?
Please note that the feeder should be plugged in to use the app, and so that the red light will be on.
-By WOpet Team on June 14, 2021
How does the feeder know what time it is? The phone App has some numbers in it but it does not explicitly indicate if these are intervals or clock time, and if they are clock time are they local or UTC. Is there a internal clock in the feeder that gets synced to the network? Does the clock know about Daylight savings time? Thank you!
The feeder is using 24-hour military time, and it will get synced to the network. The time zone on the app can be changed according to your local time.
-By WOpet Team on June 10, 2021
Can manual feeding be done using phone?
Yes, manual feeding can be done through the feeding button on the feeder, or through the app.
-By WOpet Team on June 10, 2021
I have two cats that I feed in separate rooms, can two different feeders be managed on the same app on the same phone?
Yes, several Patrol feeders can be connected to and be managed on the same app on the same phone. The connection method is all the same.
-By WOpet Team on May 20, 2021
What WiFi connection is supported?
The feeder supports only a 2.4 GHz network. And it can be connected through EZ mode, AP mode, and Auto-scan mode.
-By WOpet Team on May 14, 2021
I forgot the password to open my Pet Zero app. My Pet Zero ID is 223989. Thank You.
Please reset the password of your account by clicking the "forget password" in the log-in interface. After that, log in to the account.
-By WOpet Team on May 10, 2021
ive been gifted an older version, but cannot seem to get it to recognize my phone for programming. no matter how closet to router and Wi-Fi connection I get it will not connect. I have shut it off, I have deleted and re opened the app. the green light is on, but there is no one home
The older version of Patrol feeder doesn't have app functions. Please provide the feeder picture to firstname.lastname@example.org, and we will help you.
-By WOpet Team on April 23, 2021
What is causing my feeder to not stop feeding? Was working fine now after only 4 months it keeps feeding until it jams or runs out of food. I uninstalled etc etc and nothing changes.
Please clean the food residual in the food outlet as there are two infrared lights, and reset the feeder by pressing the wifi button for 5 seconds, and then re-connect the feeder.
If it's still not working, please contact us via email@example.com and we will help you.
-By WOpet Team on April 6, 2021
I can‘t disassemble the storage container for cleaning, it sits pretty tight. Is there any kind of trick I can use to get it off the base?
Hold the barrel with two hands and turn it clockwise. A brand-new feeder would be tight, and it will loosen after a period of use.
-By WOpet Team on March 4, 2021
I just up my feeder and it won’t dispense. It’s flashing a blue light.
Please check if the manual feeding function works. If any questions, please contact us at firstname.lastname@example.org.
-By WOpet Team on February 3, 2021
What are the portion sizes? My current feeder puts out between 5 - 10 grams depending on what fin I have in the feeder, but only supports 4 meals a day. 15 meals sounds great, but does it support very small portions?
The feeder support 15 meals at most per day. One portion is about 5 grams, and it may be different with different size food.
-By WOpet Team on January 21, 2021
What is the bowl made of? Can it be removed so it can be washed?
The bowl is made of ABS material, and yes, it can be removed and washed.
-By WOpet Team on October 29, 2020
Could it be manually programmable without wifi and the use of a smartphone? and can it operate outside Wifi?
No, you can only program it through a phone, but you can always use the manual feeding function. And with batteries as back-up power, it will operate as programmed when there is power outage or no wifi.
-By WOpet Team on October 26, 2020
How many times a day can I feed my cat
You can feed your cat with 15 meals a day at most. Besides, you can also use manual feeding function.
-By WOpet Team on October 26, 2020
I don't have an electrical outlet where I plan to use it, so I will run it on batteries only. Will I still be able to use the WiFi app with it running only battery powered?
When only battery-powered, it will go into sleep mode and some functions will be limited: 1) the voice recording will only play once before feeding the pets, but not during feeding. 2) the feeder's Wi-Fi connection will be disconnected and all the operations on the App will be unavailable. These are designed to save battery energy to ensure that the pet feeder can keep working for a long time.
-By WOpet Team on October 27, 2020
How much is a "portion"?
For "patrol feeder", one portion is about 5 g. :)
-By WOpet Team on September 22, 2020
Will it still dispense scheduled meals if the wifi is out?
Yes, it will as long as it has batteries as back-up.
-By WOpet Team on September 21, 2020
I have 2 cats-- do any of your feeders have the option to dispense food into 2 different bowls?
Sorry, our feeders have only ONE bowl for each.
-By WOpet Team on september 9, 2020